![]() The restricted apps only connect to the internet when you’re using them. ![]() Restricting background data for apps is a means of cutting down mobile data usage on Android. If you don’t receive notifications after switching from Messenger to another app – or when you’re on the screen – background data might be turned off for Messenger. If you're on a mobile network, turn off and on your data connection instead. Just swipe down your quick settings panel and turn off Wi-Fi, wait for a few seconds, and turn it on again. A simple network restart could help you fix that. If Messenger launches successfully on your phone but you can't send/receive messages, it might be a network problem. ![]() Restart Messenger and try using it to see if it works. Hit Clear Storage to wipe away the stored cache.On the App info interface, click on Storage & Cache.(Note: some phones require you to first tap an option to view all apps). Find the Messenger on the list and open it. ![]()
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